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Support

Black X Lock  Support Centre

CATEGORIES

xPad

xPad: Step-by-Step Installation Guide

Follow these simple steps to set up your xPad quickly and efficiently. Ensure all components are ready before starting the installation process. Step 1:  Unbox and Prepare Components Open the package and identify all components. Lay them out for easy access.   The package includes: 1 x xPad 1 x 3M adhesive pad 1 x […]

XPad Key Features

Key Features: Capacitive touch surface for quick and precise input IP65 rating for dust and water resistance, guaranteeing durability against the elements. Long battery life of up to two years, powered by 2 AAA batteries (included) Utilizes Bluetooth LE 5.0 technology, offering a connectivity range of up to 30 feet (10m) Easy installation with either […]

XPad Overview

The Black xPad revolutionizes your lock with key code access for enhanced security and convenience. This elegantly crafted keypad allows for effortless entry by guests without the necessity of a smartphone or physical keys. Through the Black X App, you can issue both unique temporary and permanent access codes to acquaintances, family, and service personnel […]

How to Replace the Batteries in Your BLACK X xPad

If your xPad is not responding or the battery is low, follow these steps to replace the AAA batteries correctly: Remove the back cover: Use the Keypad ejector tool to remove the back cover of the xPad by inserting the pin into the designated hole at the bottom of the device. Apply gentle pressure to […]

Troubleshooting Guide for BLACK X xPad

The BLACK X xPad enhances your smart lock experience, providing quick and secure access. If you encounter any issues during installation, pairing, or installing, this guide will help you resolve them efficiently. For a detailed step-by-step installation guide and tutorial, refer to: 🔗 How to Install BLACK X xPad – Step by Step 🎥 Video […]

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Unlock the potential of smart living with our cutting-edge Smart Lock range. We're at the forefront of innovation, creating solutions that combine security with simplicity. If you're ready to step into the future of home automation or need expert advice on which smart lock is right for you, reach out to us. Our team is here to elevate your home security to the next level. Connect with us today to explore the possibilities.

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