Open the BLACK X App. click on ‘install a new lock’. Name Your Lock or choose a description. Create a ‘Home’ to associate with the lock. Choose the ‘Home’ for your lock. While in “Discovering Nearby Locks” mode, use the Allen key to press the connect button on the BLACK X device. When a pop-up […]

An eKey is a digital key that lets you grant secure access to your BLACK X lock. As the lock owner, you control who can enter, when, and for how long. Sending an eKey is simple and can be managed entirely from the app. Benefits of eKeys Instant Sharing – Grant access without physical keys. […]

In the Home Settings, you can personalize your “Home” by updating its name and photo. Just follow these steps: Open the BLACK X App. Tap on the lock associated with your chosen Home. Tap on the Home photo — you’ll see two options: Change the photo of your home – Select an image from the […]

Passcodes are an essential part of managing access and security with the BLACK X smart lock system. The app offers flexible options to generate and customize passcodes for various needs.   The length of the generated code is automatically determined by the system algorithm, based on the expiration period and the complexity of the recurrence. […]

Account & Device Access What should I do if I lose my phone? Since your phone is used to unlock your smart lock, it is highly recommended to enable a screen lock (PIN, fingerprint, or facial recognition) on your device, or to set a screen lock for the app itself. If you lose your phone, […]