Support Articles Archive - Black - Discover the keyless revolution

How to install a lock for the first time?

Open the BLACK X App.
click on ‘install a new lock’.
Name Your Lock or choose a description.
Create a ‘Home’ to associate with the lock.
Choose the ‘Home’ for your lock.
While in “Discovering Nearby Locks” mode, use the Allen key to press the connect button on the BLACK X device.
When a pop-up for the correct lock appears, click “Connect” to proceed.
Congratulations! You’ve successfully connected your first lock.

How to remove and extract the existing cylinder?

Removing the Old Cylinder:

A. Locate the Mortise Plate: Identify this plate on the door’s edge where the door meets the frame.

B. Unscrew the Cylinder: Locate the screw on the mortise plate that secures the cylinder. Use a suitable screwdriver to carefully unscrew and keep the screw safely for later use.

Extracting the Cylinder:

A. Insert the Key: Fully insert the original key into the cylinder.

B. Align the Cam: Rotate the key to align the cam with the body of the cylinder, ensuring it can be removed.

C. Remove the Cylinder: With the cam properly aligned, gently pull the cylinder out from its housing.

Key Features

Wireless Connectivity: Easily connects to Black X smart locks, ensuring a straightforward setup process without the need for complicated wiring.
Real-Time Door Position Monitoring: Stay informed about the status of your door with the online display of door position in the Black X application. Whether you’re home or away, you’ll always know whether your door is open or closed.
Compact Design: Designed with a sleek, unobtrusive profile, the Black X Door Notice Sensor won’t detract from your home’s aesthetics.

Door Sensor Overview

Elevate your home security and convenience with the Black X Door Notice Sensor, a cutting- edge wireless door position sensor designed to seamlessly integrate with the Black X App and lock. This compact yet powerful device is your key to smarter home management, offering precise control and monitoring directly from your application.

The Black X Door Notice Sensor is an indispensable addition to your Black X ecosystem, providing you with enhanced security, convenience, and peace of mind. Whether you’re looking to optimize the functionality of your smart locks or want instant updates on your door’s status, this sensor delivers with precision and reliability. Integrate the Black X Door Notice Sensor into your smart home setup today for a more connected and secure tomorrow!

Package Contents

1x Black X Remote Key Fob
1x CR2025 Battery

Key Features

Universal Control: Effortlessly unlock your door with ease.
Perfect Compatibility: Integrates smoothly with your Black X smart door lock.
Advanced Security: Part of a sophisticated Black X security ecosystem.
Versatile Use: Ideal for individuals who may not always carry their mobile phone, as well as for children, friends, family, workers, Airbnb guests, and more, providing easy access and control for a variety of users.
Portable Design: Crafted for convenience, this remote is designed to fit easily on a keychain, ensuring it’s always accessible when needed.

xKey Overview

Enhance your Black X Smart Door Lock with the versatile xKey, engineered for wireless management of your smart door lock without an internet connection. This powerful accessory ensures you maintain control at all times.

The Black xKey offers a practical solution for managing your home security, making it an essential tool for homeowners, workers, Airbnb hosts, and anyone needing to grant access to their space. Its ease of use and broad applicability make it a must-have for seamless control and peace of mind.

Black X App Integration

Manage smart locks in your home with ease.
Store access records for added security.
Unlock from anywhere from anywhere in the world.

Install the USB-C WiFi bridge to enable remote access features.

Click app menu and select bridges to add WiFi bridge.

Add displayed bridge.

Enter your WiFi details

WiFi Bridge Techincal Specifications

Compatibility: Works with Black X APP.
Material: Durable plastic construction.
Connectivity: WiFi 2.4G, supporting IEEE 802.11b/g/n standards for reliable performance.
Power Supply: Type-C USB connector with DC 5V/500mA input.
Color: Black or white design.
Dimensions: Compact size at 70x70x26mm.

WiFi Bridge Overview

Elevate your home’s security and convenience with our cutting-edge WiFi Bridge, designed to seamlessly integrate with the Black X App. This compact device allows for effortless remote management of your smart locks, ensuring peace of mind and flexibility.

Key Features:

Remote Access and Control: Unlock doors with just a few taps on your smartphone, no matter where you are.
Enhanced Security: Equipped with AES 128-bit encryption to safeguard against potential hacking threats.