BLACK X Smart locks provide enhanced security and convenience, allowing you to control access to your home or office with ease. Whether you’re upgrading an existing lock or installing a new one, this guide will walk you through the process of installing a Euro Profile Smart Lock efficiently and correctly.

By following these step-by-step instructions, you’ll ensure a secure and hassle-free installation. Let’s get started!

Step 1: Unbox and prepare components:

Open the packages and identify all components. Lay them out for easy access.

Hardware components:

• 1X BLACK X Euro Profile Smart Lock
• Euro profile door cylinder
• Mounting plate and hardware
• CR2 Lithium battery
• Mounting tools

Step 2:  Removing the existing cylinder:

• Locate the Mortise Plate: Identify this plate on the door’s edge where the door meets the frame.
• Unscrew the Cylinder: Locate the screw on the mortise plate that secures the cylinder. Use a suitable screwdriver to carefully unscrew and keep the screw safely for later use.

Step 3:  Extracting the existing Cylinder:

• Insert the Key: Fully insert the original key into the cylinder.
• Align the Cam: Rotate the key to align the cam with the body of the cylinder, ensuring it can be removed.
• Remove the Cylinder: With the cam properly aligned, gently pull the cylinder out from its housing.

Note: if you encounter resistance, recheck the cam alignment.

Step 4:  Prepare and install the new BLACK X Cylinder

• Disassemble the Knob: Use the provided Allen key to loosen and remove the screw securing the knob. Carefully detach the knob from its base.
• Prepare the Cylinder: Ensure the new cylinder body is properly aligned with cam “1” and knob house “2” (refer to the illustration). Rotate the cylinder as shown in the diagram to achieve the correct orientation for seamless integration into the lock mechanism.

Notes:

• Incorrect alignment may prevent proper integration into the lock mechanism.
• Make sure to remove the plastic pin before mounting the device.

Step 5:  Installing the New Cylinder:

• Position the New Cylinder: Insert the new cylinder into its designated position in the door, ensuring proper alignment.

• Secure the Cylinder: Using the provided M5 steel bolt, with a length at least equal to the lock backset plus 10 mm. Hand-tighten the lock screw to secure the cylinder before using a Phillips head screwdriver for final tightening. Ensure the cylinder does not protrude more than 3 mm from the door surface and install safety furniture on the door in front of the cylinder to prevent tampering.

Note: Avoid over-tightening to prevent damage.

Step 6: Identifying door orientation:

• Determine Door Opening Direction: Check the position of the hinges to identify if the door is left-handed or right-handed:
• If the hinges are on the left, the door is left-handed.
• If the hinges are on the right, the door is right-handed.
• Mark Orientation: Use the red marker for left-handed doors and the green marker for right-handed doors.

Tips:

No tools are needed for this step. Ensure your hands are clean and dry for a secure grip.

Confirm the door’s orientation before proceeding to avoid installation errors.

Step 7: Installing the CR2 Battery

• Use a flathead screwdriver to open the Dual-function battery compartment cover by turning it half a turn and pressing down on the latch to release the compartment.
• Insert the battery release tab into the lock, then place the CR2 battery into the BLACK X device, ensuring the positive (+) and negative (-) ends align with the symbols on the battery pull tab. A beep will confirm the device is operational.
• Return the battery compartment cover to its original position with the tab facing outward from the lock. Use the flathead screwdriver to turn the screw back to its locked position.

Note: Ensure that the pull tab is inserted inside the battery compartment. Do not place the battery underneath the pull tab, as shown in the incorrect example.

Step 8: Pairing with the BLACK X App

• Open the BLACK X App.
• click on ‘install a new lock’.
• Name Your Lock or choose a description.
• Create a ‘Home’ to associate with your lock.
• Choose the ‘Home’ for your lock.
• While in “Discovering Nearby Locks” mode, use the Allen key to press the connect button on the BLACK X device.
• When a pop-up for the correct lock appears, click “Connect” to proceed.
• Congratulations! You’ve successfully connected your first lock.

Step 9: Attaching the BLACK X Device

• Prepare for mounting: Before mounting the device, use the supplied Allen key to partially loosen the screws on both the left and right sides of the BLACK X device until they are no longer visible from the inside. This ensures proper positioning for installation.
• Mounting the Device: Carefully align and insert the BLACK X device onto the cylinder, twisting it until it securely locks in place. You will hear a ‘click’ when the device is correctly positioned. Ensure there is no looseness or play between the device and the cylinder.
• Secure the Device:

1. Use the supplied Allen key to partially tighten the screws on the left and right sides of the BLACK X device, ensuring it is loosely attached but still adjustable.
   Note: Avoid overtightening at this stage to allow proper alignment of all components.
2. Mount the external knob: Align the knob with the hole facing upward, then rotate the knob body until it aligns properly. Use the provided Allen key to tighten the screw on the top.
   Note: Ensure the knob is fully aligned with the holes; if not, the Allen key may turn without securing it properly.
3. Fully secure the device: Once the knob is correctly mounted, return to the screws on the left and right sides of the BLACK X device and firmly tighten them using the Allen key.
   Note: Exercise caution to avoid overtightening, as this may cause the opening mechanism to become jammed.

Step 10: Operational Settings and Optional Wi-Fi Bridge Setup (if purchased)

• Functionality Test: With the door open, use the BLACK X app to activate the unlock command and verify that the device operates correctly.

Note: If you have multiple locks installed, select the new lock for testing.

• Optional Wi-Fi Bridge Installation: If purchased, connect the USB-C Wi-Fi bridge to enable remote access features.

📖 Wi-Fi Bridge Manual

Optional – Knob Replacement

For your convenience, an alternative handle option is included.
If you prefer a different grip style, follow these steps:

• Remove the existing knob: Use the provided Allen key to loosen the knob by inserting it into the designated hole on top of the knob and turning it until the knob is fully released.
• Install the new knob: Position the replacement knob and secure it by tightening it with the Allen key.
• Select the appropriate knob:

Use the gear knob for the knob on the BLACK X device.

Use the oval grip knob for the cylinder side.

🎥 Looking for a clearer walkthrough? Watch our step-by-step video tutorials below!

Having trouble with your BLACK X USA Deadbolt Smart Lock? Don’t worry! This guide covers common malfunctions and provides step-by-step solutions to help you resolve any issues quickly and efficiently. Whether it’s installation difficulties, connectivity problems, or battery concerns, we’ve got you covered.

For a seamless experience, follow the troubleshooting section below to identify your issue and apply the recommended fix. If the problem persists, feel free to contact our support team for further assistance.

For a detailed step-by-step installation guide, refer to:
🔗 How to Install BLACK X Euro Profile Smart Lock – Step by Step

Installation Issues

The opening mechanism does not turn or feels jammed

Here are several options that can be examined:

• Ensure that the lock mechanism is fully inserted and aligned with the corresponding holes. 🔗 Refer to Step 9
• Loosen the mounting screws slightly and adjust the position of the lock. 🔗 Refer to Step 9
• Ensure the final assembly is aligned correctly and the mechanism locks into place. 🔗 Refer to Step 12
• Use the Allen key to check if the screws are properly tightened but not overtightened. 🔗 Refer to Step 12

The cylinder does not fit properly

Here are several options that can be examined:

• Measure the required cylinder length (2.36” [60mm] or 2.75” [70mm]) before installation. 🔗 Refer to Step 6
• If the installed cylinder is too short or long, replace it with the correct size. 🔗 Refer to Step 7
• Ensure the bolt extension cover is correctly positioned to accommodate the required length. 🔗 Refer to Step 7

The door orientation is incorrect

Here are several options that can be examined:

• Check the hinge position:
  • If the hinges are on the left, the door is left-handed.
  • If the hinges are on the right, the door is right-handed.
• Use the red marker for left-handed doors and the green marker for right-handed doors.

For detailed instructions, refer to Step 10 in the 🔗 installation guide.

Battery & Power Issues

The battery compartment does not close properly

Here are several options that can be examined:

• Remove the battery and ensure it aligns with the polarity symbols (+/-). 🔗 Refer to Step 8
• Reinsert the battery and press it down firmly before closing the compartment. 🔗 Refer to Step 8
• Ensure the battery compartment tab is facing outward before securing it with the screw. 🔗 Refer to Step 8

For detailed instructions, refer to Step 8 in the 🔗 installation guide.

The lock does not power on after inserting the battery

Here are several options that can be examined:

• Remove the battery and reinsert it, ensuring proper polarity.
• Try replacing the CR2 3V battery with a new one.
• Listen for a beep sound that confirms the lock is operational.

For detailed instructions, refer to Step 8 in the 🔗 installation guide.

What type of battery is required for BLACK X locks?

• The BLACK X device requires a CR2 battery, which is commonly used in cameras and electronic devices. 🔗 Refer to Step 7
• Battery life is up to 2 years under normal usage.

Connectivity & App Issues

The lock does not pair with the BLACK X App

Here are several options that can be examined:

• Use the Allen key to press the connect button on the lock. 🔗 Refer to Step 11
• Ensure the battery is installed correctly before attempting to pair. Confirm that you hear a beep sound, indicating that the device is powered on and operational. 🔗 Refer to Step 8
• Make sure Bluetooth is turned on in your mobile device settings.
• Wait for the pop-up for the correct lock to appear and click “Connect”. 🔗 Refer to Step 11
• If the lock does not appear, restart the app, ensure Bluetooth is enabled, and try again.

The lock is not responding to app commands

Here are several options that can be examined:

• Ensure that the lock is securely installed and the screws are tightened. 🔗 Refer to Step 9
• If using a Wi-Fi bridge, check that it is connected and powered. 🔗 Refer to Step 13
• Restart the BLACK X app and ensure Bluetooth is enabled.

General Information & Battery Issues

How do I determine the door orientation?

Here are several options that can be examined:

• Left-Handed Door: If the hinges are on the left side when you face the door from the outside, the door is considered left-handed.
• Right-Handed Door: If the hinges are on the right side, it’s a right-handed door.
• Mark Orientation:
  • Use the red marker for left-handed doors.
  • Use the green marker for right-handed doors.

For detailed instructions, refer to Step 10 in the 🔗 installation guide.

What type of battery is required for BLACK X locks?

• The BLACK X device requires a CR2 battery, commonly used in cameras and electronic devices. 🔗Refer to Step 7
• Battery life is up to 2 years under normal usage.

Where to Buy CR2 Batteries?

You can purchase CR2 batteries at various retailers, both online and in physical stores. Here are some options:

• Online Retailers:
  • Amazon: Search for “CR2 battery,” and you’ll find many options from various brands.
  • eBay: You can find new or bulk options for CR2 batteries.
  • Walmart: They have an online store with delivery options or in-store pickup.
• Physical Stores:
  • Electronics Stores: Stores like Best Buy often carry CR2 batteries.
  • Pharmacies: Chains like CVS or Walgreens sometimes stock batteries in their electronics section.
  • Home Improvement Stores: Places like Home Depot or Lowe’s usually have a selection of batteries.

Before purchasing, check the packaging for compatibility and read reviews to ensure you’re buying a reliable brand.

Need Further Assistance?

If you’re still experiencing issues after following this guide, our support team is here to help.

BLACK X Smart locks provide enhanced security and convenience, allowing you to control access to your home or office with ease. Whether you’re upgrading an existing lock or installing a new one, this guide will walk you through the process of installing a USA deadbolt smart lock efficiently and correctly.

By following these step-by-step instructions, you’ll ensure a secure and hassle-free installation. Let’s get started!

Step 1: Unbox and prepare components:

 Open the packages and identify all components. Lay them out for easy access.

Hardware components:

 1X BLACK X deadbolt

Box 1:

• 1 x Mounting Plate: 2.75″ x 1.13″ (7 mm x 28.7 mm)
• 1x bolt extension cover
• 4x M5 x 1″ (25mm) Screws

Box 2:

• 1x CR2 3V battery
• 1x Allen key
• 1x screwdriver
• 2X mechanical key

Step 2: loosen the screws

1. Use the provided Allen wrench and insert it into the screw socket as demonstrated in the video.
2. Turn the Allen wrench counterclockwise to loosen the screw.
3. Repeat the same process for the screw on the opposite side.

Step 3:  disassemble the BLACK X mechanism

1. Rotate the BLACK X mechanism counterclockwise to loosen the body.
2. Carefully separate the mechanism body and the ratchet housing, as demonstrated in the video.

Step 4: Remove the Fasteners

1. Insert the screwdriver into the designated fastener slots.
2. Rotate the screwdriver to loosen and remove the fasteners from the component.
3. Once the fasteners are removed, gently detach the components, following the directions demonstrated in the video, to fully separate the lock for assembly preparation.

Step 5: Extracting the existing Cylinder:

1. Use a screwdriver to remove the screws that secure the existing cylinder in place.
2. Carefully pull the cylinder out of the mechanism.
3. Measure the distance from the center of the lock to the edge of the door.

Step 6: Determine the Correct Fit for the BLACK X Deadbolt

Choose the appropriate cylinder length based on your measurement:

2.36” (60mm) or 2.75” (70mm)

Step 7: Install the Cylinder

Start with section 1 for the 2.75” (70mm) cylinder installation or Section 2 for the 2.36” (60mm) cylinder installation.

1. Insert the Allen key into the designated screw slot and pull the bolt sleeve outward to extend the cylinder length.
2. Use a screwdriver to rotate and pop the bolt face plate and bolt extension cover.
3. Loosen the bolt extension cover with the Allen key and carefully remove it.
4. Use a screwdriver to rotate and reinsert the base into its original position.
5. Use the screwdriver to extract the metal pin.
6. Slide the bolt component in the direction indicated in the video to ensure smooth movement.
7. Insert the cylinder into the lock housing on the door, aligning it with the holes.
8. Secure the cylinder by tightening the 2x M5 x 1” (25mm) screws.
9. Use a screwdriver to reattach the metal pin.
10. Rotate the bolt face plate back into position and pop the bolt extension cover.
11. Place the bolt extension cover back. Note: Select the appropriate size of the bolt extension based on the required lock length. 
12. Tighten the bolt extension cover using the Allen key.

Step 8: Installing the CR2 battery

1. Use a flathead screwdriver to open the dual-function battery compartment cover. Turn the screw half a turn and press down on the latch to release the compartment.
2. Insert the battery release tab into the lock. Place the CR2 battery into the BLACK X device, ensuring the positive (+) and negative (-) ends align with the symbols on the battery pull tab. A beep will confirm the device is operational.
3. Return the battery compartment cover to its original position with the tab facing outward from the lock. Use the flathead screwdriver to turn the screw back to its locked position.

Step 9: Attaching the BLACK X Deadbolt Device

1.  Insert the lock mechanism through the door.
2. Align the components with the corresponding holes on both sides of the door.
3. Slide the lock mechanism fully into place, ensuring it fits securely within the door structure.
4. Tighten the screws to secure the lock in place and ensure proper alignment and functionality.

Step 10: Identifying Door Orientation

1. Determine Door Opening Direction:

Check the position of the hinges to identify if the door is left-handed or right-handed:

• • If the hinges are on the left, the door is left-handed.
  • If the hinges are on the right, the door is right-handed.

2. Mark Orientation:

Use the red marker for left-handed doors and the green marker for right-handed doors.

Step 11 : Pairing with the BLACK X App

1. Open the BLACK X App.
2. click on ‘install a new lock’.
3. Name Your Lock or choose a description.
4. Create a ‘Home’ to associate with your lock.
5. Choose the ‘Home’ for your lock.
6. While in “Discovering Nearby Locks” mode, use the Allen key to press the connect button on the BLACK X device.
7. When a pop-up for the correct lock appears, click “Connect” to proceed.
8. Congratulations! You’ve successfully connected your first lock.

Step 12: Final Assembly

1. Align the two parts of the lock assembly, as demonstrated in the video.
2. Rotate the assembly in the direction indicated by the red arrows to securely connect the components.
3. Once aligned, ensure the mechanism locks into place by rotating it slightly to confirm a tight fit.
4. Use the Allen key to rotate the screws clockwise and tighten them on both sides.

Step 13: Operational Settings and Optional Wi-Fi Bridge Setup (if purchased)

1. Functionality Test: With the door open, use the BLACK X app to activate the unlock command and verify that the device operates correctly.
2. Optional Wi-Fi Bridge Installation: If purchased, connect the USB-C Wi-Fi bridge to enable remote access features.

📖 Wi-Fi Bridge Manual

🎥 Looking for a clearer walkthrough? Watch our step-by-step video tutorials below!

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