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Support

Black X Lock  Support Centre

CATEGORIES

xKey

BLACK X xKey step-by-step Setup Guide

Setting up your BLACK X xKey is quick and easy. Follow the steps below to activate, pair, and test your device for seamless access.

 

Step 1: Unbox and Prepare Components

Included in the Box

1 x BLACK X xKey

1 x CR2032 Battery (pre-installed)

Quick Start Guide

 

Step 2: Activate the xKey

  • Pull the plastic tab located between the battery and the contact points.
  • Ensure the outer cover is securely attached to the base by pressing it firmly into position.

 

Step 3: Pair the BLACK X xKey and Assign Permissions

  • Ensure Bluetooth is activated on your smartphone and open the BLACK X app.
  • Navigate to your BLACK X lock settings ⚙️ , select xKey and then tap Add xKey.
  • Choose the relevant period for authorized access: Timed, Unlimited, or Recurring.
  • Enter the authorized user’s details (first name, last name, and the relevant period, if applicable), then select Continue.
  • Activate the BLACK X Key by pressing and holding the unlock button for 5 seconds.
  • Select the relevant xKey from the list.
  • Congratulations! You have successfully paired your BLACK X xKey.

 

Step 4: Test your BLACK X xKey

Press the unlock button on the xKey to unlock your BLACK X lock.

You will hear a beep sound from the lock, confirming successful operation.

 

Troubleshooting:

If the lock does not respond, ensure you are within 33 feet (10 meters) of the lock.

 

Your BLACK X xKey is now ready to use. Enjoy seamless and secure access to your lock with just a press of a button. If you need further assistance, check out our full support center.

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