Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Support

Black X Lock  Support Centre

CATEGORIES

Emergency Key

Emergency key guide

How to Use the Emergency Key?

  1. Firmly hold the knob to prevent it from rotating.
  2. Insert the key into the keyhole.
  3. While holding the knob, turn the key clockwise.
  4. Rotate the knob clockwise to open the door.
  5. To remove the key, hold the knob, turn the key counterclockwise, and pull it out.

Need a clearer walkthrough? Check out our step-by-step videos below for:

  • BLACK X Euro Profile Smart Lock
  • BLACK X USA Deadbolt Lock

 

Videos

Get in touch

Unlock the potential of smart living with our cutting-edge Smart Lock range. We're at the forefront of innovation, creating solutions that combine security with simplicity. If you're ready to step into the future of home automation or need expert advice on which smart lock is right for you, reach out to us. Our team is here to elevate your home security to the next level. Connect with us today to explore the possibilities.

Contact Us