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xKey

How to Delete an xKey

Managing your BLACK X smart lock is simple. Follow these steps to quickly delete an xKey due to loss or reassignment.

Note: If you have purchased the Wi-Fi Bridge , Start directly from Step 2.

  1. Ensure you are within 10 feet (3 meters) of the lock.
  2. Open the app and go to the Settings Menu.
  3. Select xKey.
  4. Choose the lock the xKey is paired with.
  5. Select the xKey User Profile.
  6. Tap Delete and confirm the deletion.
  7. The xKey has now been successfully deleted from the lock.
Once the process is complete, the xKey will no longer have access to the lock. You can now add a new xKey if needed or continue managing your access settings through the app. For any issues, refer to the BLACK X support section.

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