Vulnerability Disclosure Policy

At Black Limited, we take the security of our products and the privacy of our users very seriously. We encourage the responsible disclosure of any vulnerabilities that may be found in our devices or services. This policy aims to give clear guidelines on reporting vulnerabilities and outlines our commitment to resolving them.

Contact Information for Reporting Issues

To report a vulnerability, please contact us at customersupport@black.inc We commit to acknowledging receipt of your report within 24 to 72 hours and will provide regular status updates during the resolution process.

Timeline for Resolution

• Initial Acknowledgement: We will acknowledge receipt of your report within 24 to 72 hours.
• Status Updates: Reporters can expect updates on the progress of the resolution at least every 2 weeks
• Resolution: We aim to resolve all reported issues within 90 days from the initial report, depending on the complexity of the issue.

Encouragement of Responsible Disclosure

We request that researchers do not publicly disclose the details of any vulnerabilities without coordinating with us. This allows us to ensure the security and privacy of our users by resolving the issue before public disclosure.

Acknowledgment of Contributors

Black Limited appreciates the efforts of those who contribute to our security by responsibly disclosing vulnerabilities. We are committed to acknowledging the contributions of security researchers in our updates or on our website at www.black.inc/privacy-policy.

For more details, visit our dedicated security webpage at www.black.inc/privacy-policy.